Gathering qualitative information about usage behavior of library Web sites is a time-consuming process requiring the active participation of patron communities. Libraries that collect virtual reference transcripts, however, hold valuable data regarding how the library Web site is used that could benefit Web designers. An analysis of virtual…

In the last issue, this journal asked a question on many librarians' minds, and it was pleased with the depth and variety of responses. As suggested by this journal editorial board member Oliver Pesch, readers were asked, "Many libraries have gone to federated searching to win users back from Google. Is it working?" Respondents approached the…

What is the state of intellectual freedom and libraries in the early twenty-first-century digital environment? This question is addressed largely in relation to public and school libraries, where more than 90 percent of documented challenges exist and at which most legislative and judicial actions relevant to intellectual freedom and libraries are…

Libraries have long been pivotal community institutions--public spaces where people can come together to learn, reflect, and interact. Today, information is rapidly spreading beyond books and journals to digital government archives, business databases, electronic sound and image collections, and the flow of electronic impulses over computer…