Curriculum design gurus Grant Wiggins and Jay McTighe, authors of "Understanding by Design," coined the term "backwards design." They recommend educators to begin with the question: What would we accept as evidence that students have attained the desired understandings and proficiencies--"before" proceeding to plan teaching and learning…

This article presents interesting articles that explore several different areas of reference assessment, including practical case studies and theoretical articles that address a range of issues such as librarian behavior, patron satisfaction, virtual reference, or evaluation design. They include: (1) "Evaluating the Quality of a Chat Service"…

This handbook offers a practical set of ideas to help all types of libraries in the task of marketing their services in an increasingly competitive economy and provides a model program as urged by the White House Conference on Library and Information Services. It is aimed at adult information services in particular, with passing references to…

Presents a selective annotated bibliography of books on Native Americans for young people (23 recommended books, 11 books to avoid, 13 guides to selection, and 9 sources for books). Makes suggestions for evaluating books on Native Americans. Pervasive and dehumanizing stereotypes of Native Americans are ingrained in popular culture. (SLD)