Describes the emphasis of decision support systems as being on the decision making process itself, rather than the flow of information; reviews the uses of microcomputers in libraries in recent years; and compares five decision modeling software packages. An appendix lists the name, manufacturer's address, price, and hardware requirements of each…

Discussion of library reference work that may be suitable for use of expert systems focuses on (1) information and literature searches, and (2) requests to interpret bibliographic references and locate items listed. Systems and computer-assisted instruction modules designed for information retrieval at the University of Waterloo Library are…