Presents a guide to assessing optical data disks based on descriptive evaluation (facts about the product), comparative evaluation (whether the content is available in another form) and use evaluation (who will use it, why, and how). A checklist of evaluation criteria is provided. (CLB)

This annotated bibliography of materials dealing with the evaluation of library reference services is arranged by category including literature success, quality, and accuracy of answers; cost and task analysis; interviews and communication; classification of reference questions; reference collections; staff availability; use and nonuse of…

A pilot study conducted to identify concerns of public services middle managers on costing and use of performance measures found the librarians interviewed had little faith in their usefulness. Implications of these findings are discussed and specific ways to increase the usefulness of such measures for library decision-making are suggested. (CDD)

Discusses the management predicaments encountered in decision making for a very small school library and the reasons that procedures recommended in the literature may not be applicable. The process used in planning and implementing an online circulation system in a high school library is described. (Author/CLB)

Describes the implementation of a telefacsimile plan used for interlibrary loan messaging and document delivery, and evaluates the system in terms of volume and quality of transmissions, turnaround time, costs and human resources, and equipment operation. The benefits and potential of telefacsimile for interlibrary loans are summarized.…

Describes the selection of an automated library system for 11 university cluster libraries in Wisconsin, from the decision to automate and the development of a proposal request, through the selection process itself. Appendices include a chronology of events, participants in the process, a checklist of activities, and additional suggestions.…