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Aneta Kwak – College & Research Libraries, 2025
Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…
Descriptors: Academic Libraries, Library Personnel, Training Methods, Program Development
Aho, Melissa K.; Beschnett, Anne M.; Reimer, Emily Y. – Public Services Quarterly, 2010
Student workers have always been a traditional and valuable component to the smooth running of many academic health sciences libraries. However, in recent years many libraries have redefined student workers' roles to extend beyond their traditional scope due to a range of factors, such as loss of staff and budget cutbacks. The Bio-Medical Library…
Descriptors: Library Personnel, Student Employment, College Students, Academic Libraries
1992
This guide, which gives student library assistants background information about the New Mexico Tech Library as a whole, is designed to be used in conjunction with the operations manual of the department in which the assistant is placed. It provides information under four headings: (1) Library Departments (reference, interlibrary loan, technical…
Descriptors: College Libraries, College Students, Guidelines, Higher Education
Germain, Carol Anne – Public Services Quarterly, 2006
After undertaking the time and energy consuming task of reference assessment, the library might discover that it needs to tweak delivery of service, weed and update the collection, upgrade workstations, or advance marketing strategies to get patrons to use reference materials and services. Like any other product or service, reference departments…
Descriptors: Reference Services, Evaluation Methods, Outreach Programs, Marketing

Hoffman, Irene; Popa, Opritsa – RQ, 1986
To help foreign students adjust to academic environment, the University of California-Davis Library developed a personalized instructional program (small groups, "on call" service) with a dual emphasis: teaching international students how to find and use library information; educating library staff to recognize/understand the special…
Descriptors: College Libraries, College Students, Cultural Awareness, Foreign Students
Hall, Blaine H.; And Others – 1987
This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…
Descriptors: Academic Libraries, College Students, Higher Education, Library Personnel