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Connell, Ruth Sara; Mileham, Patricia J. – Public Services Quarterly, 2006
At Valparaiso University's main library, the Christopher Center for Library and Information Resources (formerly the Moellering Library), student employees are an integral part of day-to-day operations. Students work at the reference desk and must be able to handle reference questions. Since the fall 2000 semester, the Reference Services Librarian…
Descriptors: Feedback (Response), Tests, Academic Libraries, Reference Services
Henderson, George; Nash, Susan Smith – Charles C. Thomas, Publisher, Ltd, 2007
This book will improve the quality of instruction that college students need. It makes numerous suggestions that must be tended to when teachers instruct students. For example, the authors speculate about ways teachers can present what may at times seem to be a mountain of information without burying students under it; why teachers must…
Descriptors: Notetaking, Short Term Memory, Internet, Discussion Groups