This study explores the perceptions that Israeli reference librarians have of their jobs and their academic environment. Fifteen academic reference librarians were interviewed over a period of four months and their answers were analyzed using the thematic analysis approach. The analysis resulted in five major themes: 1) elements in reference work…

This paper assesses university students' acquisition of simple and complex knowledge, in exploring whether the knowledge gap hypothesis (KGH) with its origins in community-based research into people's informal learning from mass media, provides insights into students' acquisition and retention of information. The KGH posits that attempts to…

This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…

This book will improve the quality of instruction that college students need. It makes numerous suggestions that must be tended to when teachers instruct students. For example, the authors speculate about ways teachers can present what may at times seem to be a mountain of information without burying students under it; why teachers must…