Introducing accessibility initiatives is increasing across academic libraries and effective library staff training is one of the factors for the successful implementation and continuity of any accessibility endeavours. This case study outlines the development of a training program to teach student library assistances to format scanned PDFs to be…

Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…

The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what…

Student workers have always been a traditional and valuable component to the smooth running of many academic health sciences libraries. However, in recent years many libraries have redefined student workers' roles to extend beyond their traditional scope due to a range of factors, such as loss of staff and budget cutbacks. The Bio-Medical Library…

For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to identify: (1) the practices in the area of information desks; (2) information desk staffing; (3) information desk functions; and (4) their relation to the other service points within the particular library. Responses were received from 87 libraries, some…

Library webmasters in medium-sized academic libraries were surveyed about their educational backgrounds, job responsibilities, and training and experience levels in Web development. The article summarizes the findings of the survey with recommendations for libraries and library and information science programs. (Contains 7 tables, 5 figures,and 5…

Describes the decentralization of original cataloging responsibilities that resulted from the development of an online catalog in an academic library, and a training program for the public service librarians responsible for cataloging. The importance of having cataloging conform with national standards is emphasized. (CLB)

Personal narrative of the experiences of two graduates of the same library school who each accepted a position as a serials cataloger in the same academic library, seven years apart. The similarities and differences in their experiences are discussed. (CLB)

Presents a description and an evaluation of a formal training program for new catalogers that uses class sessions and a training manual in addition to actual cataloging experience. Appendices provide samples of training materials and the training schedule. (Author/CLB)

This training manual teaches library personnel how to use ALIS (the Automated Library Information System) at Kansas State University. The exercises use a program called TEST, which is completely separate from the actual system. The exercises, which are designed to imitate real-life situations, combine learning the ALIS operations with learning the…

Describes the situations encountered in an academic library when hiring and training hearing impaired individuals as technicians in the library's cataloging department, as well as the support systems and training modifications used for these employees. (CLB)

Discusses several factors that may improve staff training on integrated library systems, including the application of andragogic learning theory, using effective on-the-job training techniques, the selection of trainers based on competencies, and visible administrative support during all phases of the staff training project. (37 references)…

Intended for those who manage, organize, and oversee the information desk of the State University of New York at Stony Brook Library, this guide contains practical information about staffing, acquiring materials, and operating procedures. The guide opens with a list of suggestions for recruiting and scheduling volunteers for the information desk.…

A training manual created by a reference librarian at Kent State University who was responsible for training and supervising graduate library science students for reference work, this handbook is offered as a guide to librarians for developing a training program for preprofessionals or nonprofessionals who work at a library reference desk. The…

This book is designed to provide a foundation in the principles of supervision and to serve as a handbook for the day-to-day problems that arise in supervising student employees in academic libraries. Chapters 1-3 describe the role of student employees in the academic library, the role of the student employee supervisor, and basic principles of…