Section 508 of the Americans with Disabilities Act (ADA) mandates that programs and services be accessible to people with disabilities. While schools of library and information science (SLIS*) and university libraries should model accessible Web sites, this may not be the case. This article examines previous studies about the Web accessibility of…

With the expansion in quantity of full-text content material made available through online database subscriptions, aggregator services, and over the Internet, the need for print materials seems to have diminished over recent years. Growing, too, are the numbers of students taking advantage of distance learning opportunities, scattered miles and…

Encompassing a wide range of responsibilities, Access Services means many different things to many different people, with global variations in what it means to the end user. However, for almost all it means facilitating access to the wealth of information at their library. This particular interview is an attempt to shed light on how the current…

Automated storage/retrieval systems (ASRSs) are playing an integral part in today's library operations and collections management. Eastern Michigan University installed an ASRS as part of the new Halle Library, which opened in May 1998, to provide "storage" for up to 800,000 items. Over the past 10 years our policies and procedures have…

As student fees, print vs. electronic access, service quality expectations, and basic economics have an increasing impact on library operations, some academic libraries are taking a second look at the process of charging overdue fines. This article explores the contemporary environment on this issue. It offers as an example a compromise solution…

John Fiske (1842-1901) was an American historian, philosopher, lecturer, and prolific author. Renowned as a popularizer of evolutionary theory, Fiske rubbed elbows with Charles Darwin and Herbert Spencer. From 1872-79 he served as Assistant Librarian at Harvard University, occupied mainly with what is known today as "Technical Services," i.e.,…

For most research libraries, remote storage of significant portions of their print collections has become an economic necessity. Historically, user objections to remote storage have focused on access-related issues: i.e., lack of browsability, cumbersome requesting procedures, lengthy retrieval times, and lack of content information about…

In 1991, the University Libraries of Northern Illinois University implemented a revised policy for renewals of library materials. Various system, staff, and patron-related concerns required the access services department to adapt to immediate demands, then to seek longterm solutions. This case study examines the initial impact of the new policy,…

This paper takes a theoretical and practical approach in defining the "problem" of homelessness in libraries. The author examines three fundamental problems on homelessness. The three fundamental questions are: (a) Who are the homeless? (b) Why are they homeless? (c) What are their information needs in libraries? These questions are important in…

The Interlibrary Loan department at the University of Mississippi wished to examine interlibrary loan borrowing data dating back to the implementation of the ILLiad system in August 2001 in order to determine why the number of cancellations due to local availability continues to increase. The patron information was extracted in an attempt to…

Interlibrary lending is often overlooked when resource-sharing operations are evaluated. The relevant literature shows a lack of current lending studies. It can be difficult to convince administrators that lending should be considered to be as important as borrowing in spite of the fact that one cannot operate without the other. 26,800 cancelled…

This article discusses some of the premigration tasks at Minnesota State Mankato in preparation for migration to a new integrated library system, ALEPH. The authors describe the review of circulation policies to make sure that only relevant, current data and practices were carried over. There is emphasis on the need for ongoing review of policies…