Comparison of the use in libraries of open systems--a configuration of software and hardware components from separate vendors linked by interfaces--and integrated systems considers selection of services; reliability; relationships with vendors; time needed to implement systems; and overall effectiveness of both approaches. (CLB)

Discusses the flaws in online catalogs that lead to ineffective library use, including confusing subject access, outmoded classification systems, lack of authority control, split files and closed catalogs, lack of both menu and command modes, and lack of circulation information. Recommendations are made for improving library catalogs. (EM)

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…