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Mika, Joseph J.; Shuman, Bruce A. – American Libraries, 1988
The third in a four-lesson continuing education course, this article discusses the legal responsibilities of libraries involving the hiring, training, evaluation, and dismissal of employees. The effects of collective bargaining are discussed, and strategies for effective employer employee relationships are suggested. (9 references) (CLB)
Descriptors: Collective Bargaining, Dismissal (Personnel), Employer Employee Relationship, Employment Practices
Bessler, Joanne M. – 1994
This guide is built on librarianship training literature and customer service research from a variety of professions. It tells library managers how to identify and describe service ideals, to translate these ideals into realistic goals, and to lead new and experienced staff in fulfilling these service ideals. They are encouraged to focus the…
Descriptors: Librarians, Library Administration, Library Personnel, Library Planning
