Rubric assessment of information literacy is an important tool for librarians seeking to show evidence of student learning. The authors, who collaborated on the Rubric Assessment of Informational Literacy Skills (RAILS) research project, draw from their shared experience to present practical recommendations for implementing rubric assessment in a…

Purpose: This paper aims to address the problem of enhancing the selection of titles offered by a digital library, by analysing the differences in these titles when they are cited by local authors in their publications and when they are listed in the digital library offer. Design/methodology/approach: Text mining techniques were used to identify…

The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…

School librarians serving diverse learning communities, such as the Chicago Public Schools, have always been aware of the need to seek out multicultural books as "mirrors [that] let readers see reflections of their own lives; windows [that] let them see others' lives." But until a colleague sent this author the document "10 Quick…

Interest in developing ways to assess information literacy has been growing for several years. Many librarians have developed their own tools to assess aspects of information literacy and have written articles to share their experiences. This article reviews the literature and offers readers a flavour of the methods being used for assessment:…

Librarians at Washington State University Vancouver helped the campus develop a method of assessing its General Education Program, a program based on university learning goals, one of which is information literacy. The assessment method, which relies on an electronic portfolio (ePortfolio) along with rubrics to evaluate work in the ePortfolio,…

Curriculum design gurus Grant Wiggins and Jay McTighe, authors of "Understanding by Design," coined the term "backwards design." They recommend educators to begin with the question: What would we accept as evidence that students have attained the desired understandings and proficiencies--"before" proceeding to plan teaching and learning…

This article describes a qualitative upward evaluation of the leadership performance of library managers. Follow-up studies were conducted, focusing on the advantages and disadvantages of the qualitative approach to upward appraisal. The authors discuss pros and cons to guide others who might use this methodology for upward appraisals in the…

Augustana (located in Camrose, Alberta, Canada, and formerly known as Augustana University College) is an undergraduate liberal arts and sciences faculty of the University of Alberta with an enrollment of approximately 1,100 students. The fall of 2001 marked the inception of for-credit discipline-specific information literacy (IL) course offerings…

Librarians seldom give enough thought to the needs of potential Web-site visitors. Few librarians, for example, stop to consider how they can make their sites easy to use or more attractive. As a result, many sites have awful color schemes, hard-to-find navigation buttons, inappropriate font sizes, and confusing layouts. No wonder they don't…

The University of South Alabama's Baugh Biomedical Library recently initiated a chat reference service targeted at distance education students in the biomedical sciences. After one year of service, the library conducted an evaluation of the chat reference to assess the success of this mode of reference service. Both traditional reference and…

Determining the best methods of assessment for a library instruction program in a large research university can be a challenging task. Albert R. Mann Library at Cornell University Library has pilot-tested three methods of formative and summative assessment for its library instruction program--attitudinal, outcomes-based, and gap-measure--and…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Discusses two articles addressing the problem of how to read and evaluate library research in a critical, consumer-oriented manner: Margaret Hayes Grazier's "Critically Reading and Applying Research in School Library Media Centers" (1982) and M. Carl Drott's "How to Read Research: An Approach to the Literature for Practitioners" (1984). (EJS)

An analysis of publication types and the use of citations in studies of library and information science (LIS) program quality suggests that publication types should be differentiated, that book publication is important, and that the role of humanities-oriented faculty may be lost without attention to book production. Presents a formula for LIS…