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Turner, Anne M. – 1993
Written from the perspective of a working director, this book is a guide to setting fair and appropriate behavior rules and training staff in how to implement them. Policies for exhibit and meeting room use; issues surrounding street people, the mentally ill, and substance abusers; sexual deviancy and parental child abuse in the library;…
Descriptors: Censorship, Child Abuse, Exhibits, Homeless People
McNeil, Beth; Johnson, Denise J. – 1996
This book provides strategies for dealing with negative patron behavior in the library and presents guidelines for identifying and effectively responding to, as well as preventing a variety of behavior problems. Fifteen librarians wrote the thirteen chapters, which are divided into three sections. Part 1 deals with patrons who pose the most…
Descriptors: Academic Libraries, Behavior Problems, Crime, Guidelines