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The Challenge of Library Management: Leading with Emotional Engagement
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vanDuinkerken, Wyoma; Mosley, Pixey Anne – ALA Editions, 2011
Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…
Descriptors: Library Personnel, Library Administration, Affective Behavior, Motivation Techniques