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Henry, Jo – Public Services Quarterly, 2011
Reference transactions in academic libraries have been on the decline since mid-1990. The Academic Library Survey from the National Center for Education Statistics shows an average drop of 25% in reference use from 1996-2004 with higher numbers at some institutions such as the University of Maryland which plummeted 47% (Martell, 2008). The…
Descriptors: Marketing, Research Libraries, Academic Libraries, Reference Materials
Association of Research Libraries, 2009
This discussion report identifies key issues in the management of special collections material in the 21st century. The report uses a broad definition of "special collections," which encompasses distinctive material in all media and attendant library services. The group's main focus was on 19th- and 20th-century materials, including…
Descriptors: Academic Libraries, Research Libraries, Library Services, Library Materials