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Gabbard, Ralph B.; Kaiser, Anthony; Kaunelis, David – Computers in Libraries, 2007
The reference desk at Indiana State University's (ISU) library offers an excellent view of student work areas on the first floor. From this vantage point, the reference librarians noticed students, especially in the evening and on weekends, huddled together in small groups, with one student at the keyboard of a laptop or desktop computer. The…
Descriptors: Learning Activities, Information Technology, Reference Services, Space Utilization