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Direct linkKern, M. Kathleen; Weible, Cherie L. – Journal of Access Services, 2005
Academic libraries increasingly rely on Interlibrary Loan (ILL) departments to obtain research materials. This adds to the workload of ILL at a time when many libraries are experiencing budget cuts and dwindling staff. Collaboration between ILL and Reference can assist ILL by providing searching expertise. Collaboration is facilitated by the…
Descriptors: Reference Services, Library Services, Academic Libraries, Cooperation
Heinzman, Mary; Weaver, David – Public Services Quarterly, 2006
During the 2001-2002 academic year, Augustana College Library (Rock Island, IL) and St. Ambrose University Library (Davenport, IA) began a unique joint venture of peer observation between the reference staff members of the two libraries. Librarians from each college took turns visiting the other library and conducting peer observations of…
Descriptors: Research Libraries, College Libraries, Reference Services, Peer Evaluation
Anderson, Byron; Jones, Dorothy E. – Illinois Libraries, 1987
Describes resources available to librarians that provide references to government publications, presents sample reference questions and answers, and discusses the use of shared printed and human resources to aid in access to government information. (CLB)
Descriptors: Abstracts, Access to Information, Bibliographies, Government Publications
