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Booth, Char – Public Services Quarterly, 2009
This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…
Descriptors: Public Service, Library Services, Best Practices, Library Automation
Pearson, Waynn – Journal of Access Services, 2003
The renovated Cerritos Public Library is a unique blending of traditional and hightech features. One of the key principles in its planning and design was to enable a range of convenient access services. This article summarizes the process of building this library and how it has been received by users. (Contains 5 figures.)
Descriptors: Access to Information, Public Libraries, Library Administration, Library Automation