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Pomerantz, Jeffrey; Mon, Lorri; McClure, Charles R. – portal: Libraries and the Academy, 2008
This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can…
Descriptors: Reference Services, Libraries, Library Science, Librarians
McClure, Charles R.; Hert, Carol A. – 1991
Library/Information Science (LIS) education is facing cataclysmic change brought about by changes in the information professions. LIS education must provide education for the evolving information professions or it will become obsolete. Two central characteristics describe the status of LIS schools and their likely evolution. First is the depth and…
Descriptors: Accreditation (Institutions), Change Strategies, Educational Environment, Educational History