The mere fact that a library service is being used does not mean that the service makes a difference or has a positive impact on the user. This has significant implications for Special Library and Information Services (SL&IS) that have to constantly prove that they add value. Because of the difficulty of measuring impact effectively, the…

Although information has become increasingly prevalent in young people's lives, minimal research has addressed children's attitudes to the word itself. This paper scrutinizes questionnaire-based data to explore how 45 eight- to ten-year-old Canadians understood the term. "Information" was often considered to be material that met a need,…

The advent of policies at research-funding organizations requiring grantees to make their funded research openly accessible alters the life cycle of scholarly research. This survey-based study explores the approaches that libraries and research administration offices at the major Canadian universities are employing to support the…

The first of two papers reports the findings of a survey on funding patterns for rare books acquisitions which was distributed to 164 libraries, including all members of the Association of Research Libraries. A second paper discusses the support provided by the National Endowment for the Humanities for special collections. (MES)

Tested the hypothesis that increasing library services would increase returns of a questionnaire generated by that library. Students and faculty were surveyed before and after new services were offered at Wharton School. Results suggest source of sponsorship should be related to user group to be surveyed to maximize return rate. (CDD)

The following papers were presented at a joint conference of the Colorado Library Association and the Mountain Plains Library Association (MPLA) in October 1986: (1) "Development of a Strategic Plan for the Harold B. Lee Library--A Model for Public Service" (Larry Ostler); (2) "The Library Committee in MPLA Libraries" (Ronald…

Describes steps taken to improve usage of a public library young adult collection: (1) a survey of students' reading interests and needs; (2) analysis of the collection; (3) comparison of survey results with the collection; and (4) selection of additional titles. An annotated bibliography, the questionnaire, and survey results are appended. (11…

Academic librarians in Illinois were surveyed to determine their attitudes toward and recordkeeping practices for online searches. Findings indicate that confidentiality is considered to be as important for online searches as for circulation records, but that recordkeeping practices and attitudes toward subject and client disclosure do not assume…

This report summarizes the findings, issues, and lessons learned from the Developing National Public Library and Statewide Network Statistics and Performance Measures study conducted between January 1999 and August 2000. The overall goal of the study was to develop a core set of national statistics and performance measures that librarians,…

Twelve online searchers in several reference departments in a major urban university library were interviewed to identify the criteria that are present in successful searches from the searcher's perspective. The study was designed to show that successful searching requires active participation by both the searcher and the patron throughout the…

Developed as part of a three-year project funded by the Library Services and Construction Act (LSCA), this manual is designed to present librarians in the State of California with an alternative, "sense-making" approach to assessing the information needs of patrons and potential patrons and to assessing accountability, i.e., whether…

Fifty-five Association of Research Libraries member academic libraries were surveyed to determine trends in use of commercially available online numeric databases. Databases searched, searchers, users, publicity, library role in relation to numeric databases, and librarians' attitudes toward and knowledge of databases are examined. The…

Reports results of study which investigated kinds of professional development activities engaged in by school library media specialists. Values and types of professional development activities, amount of input to district library media policy, release time provided, and other factors influencing professional development activities are noted.…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

This study was conducted to field-test collection mapping as an evaluation technique, to determine collection standards against which individual schools could compare themselves, and to compare the collections in schools to nationally-recommended lists published by Brodart and Wilson. Questionnaires were sent to 120 library media specialists in…