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Faklis, Ruth – Illinois Libraries, 1988
Describes the responsibilities and recommended qualifications of a youth services department head. The importance of attention to statistics and library policy is emphasized. (MES)
Descriptors: Employment Qualifications, Library Administration, Library Policy, Occupational Information
Thorson, Kristine Hoy – School Library Journal, 1988
Describes public library policies and restrictions on children's library usage, which may include requirements such as name-writing performance tests or enrollment in first grade to qualify for a library card. Such policies are criticized as discriminatory. (MES)
Descriptors: Age Discrimination, Library Circulation, Library Policy, Public Libraries
Dowd, Frances Smardo – School Library Journal, 1989
Describes a survey of public libraries that examined the phenomenon of latchkey children. Findings discussed include the estimated number of latchkey children in public libraries, effects on the library, library policies, and services provided and recommended for latchkey children. Specific recommendations to help public libraries clarify their…
Descriptors: Latchkey Children, Library Policy, Library Role, Library Surveys
Bakken, Lori; Miller, Michael M. – 1992
This guide presents the policies and procedures used by the North Dakota State University Libraries for indexing "The Forum," a daily newspaper serving eastern North Dakota and western Minnesota. The guide includes lists of material to be included and excluded, timetables for updating the index, duties of the editor and the library…
Descriptors: College Libraries, Computer Software, Databases, Guidelines
Banks, Paul N., Ed.; Pilette, Roberta, Ed. – 2000
A reference guide from leading experts in the field, this book covers the repair, maintenance, and preservation of library or archive collections, providing a definitive and authoritative analysis of how to plan for and ensure the long-term health of an institution's collection in this digital age. Chapters include: (1) "Defining the Library…
Descriptors: Archives, Library Administration, Library Collections, Library Planning

Stelk, Roger; Lu, Suping – Reference Librarian, 1997
Discusses philosophical issues and human elements in reference desk scheduling for public and academic libraries, highlighting institutionalization of a desk scheduling policy, the relationship between scheduler and schedulee (impartiality, consistency, flexibility, collegiality, diplomacy, dedication to reference service), and conflict management…
Descriptors: Collegiality, Conflict Resolution, Librarians, Libraries

Heckart, Ronald J. – College & Research Libraries, 1998
Argues that unless issues of machine help and human help are given explicit attention by the library profession, the disappearance of human help in patron assistance without input is likely. Discusses convergent commercial- and academic-sector trends, implications for the profession, and three policy alternatives. Presents a patron self-help…
Descriptors: Electronic Libraries, Helping Relationship, Library Policy, Library Science
Evans, G. Edward – 1995
Designed to help library students gain an understanding of building library collections for specific communities of users, this text presents the process of collection development. Emphasizing collection development in general, rather than the process in any particular institutional setting, the book provides a discussion of needs assessment,…
Descriptors: Library Administration, Library Collection Development, Library Material Selection, Library Policy
Lipow, Anne Grodzins – 2002
This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…
Descriptors: Computer Mediated Communication, Electronic Libraries, Library Development, Library Policy
American Library Association Video/Library Video Network, Towson, MD. – 1998
This videotape and trainer's package helps fundraisers prepare a 1.25 hour program with scripted training guidelines for use by experienced or novice trainers. The workshop is designed to make all library staff partners in the fundraising process and to demonstrate that the behaviors involved are the same as those normally used to give good…
Descriptors: Donors, Fund Raising, Institutional Advancement, Libraries

Million, Angela C.; Fisher, Kim N. – Journal of Academic Librarianship, 1986
Cites the importance of having a state law, knowing what it says, and having a library policy statement regarding the confidentiality of patron records. Discussion covers writing and implementing a policy, the role of automation, existing laws, library records defined, exceptions to confidentiality, and legal liability. Thirty-seven references are…
Descriptors: Confidential Records, Confidentiality, Ethics, Legal Problems
Traw, Jeri L., Comp. – 2000
The purpose of this College Library Information Packet (CLIP) Note is to study the characteristics of library Web site policies and to provide small college and university libraries in need of such policies the tools to develop them. This study does not attempt to critique these policies but serves to document current practices smaller academic…
Descriptors: Academic Libraries, Higher Education, Information Policy, Library Policy
Helms, Cynthia Mae; Nelson, Judith – 2001
This manual ensures that the personnel who work at the Information/Reference Desk of the James White Library, Andrews University carry out similar procedures regardless of their shift. It serves as an orientation tool and a reference guide, and gives procedures for dealing with patrons, answering reference questions, making the right referrals,…
Descriptors: Academic Libraries, Higher Education, Library Equipment, Library Personnel
Hyman, Karen; Field, Dorothy – American Libraries, 1997
There are no foolproof solutions to Internet access in libraries. This article lists selected library solutions, what not to do, and what to do: pick a common-sense approach, focus on customer service, keep an open mind, avoid accepting or repeating hearsay, and find common ground. Includes highlights of the Orange County (FL) Library System's…
Descriptors: Access to Information, Censorship, Information Dissemination, Intellectual Freedom
Fasick, Adele M. – 1998
This book examines the ways in which children's librarians can manage their services so collections and programs reach the intended audience. In the introduction to this second edition, the author considers recent changes in demographics, economics, social patterns, media and technology trends, and consequent changing emphases in managing…
Descriptors: Childrens Libraries, Intellectual Freedom, Library Administration, Library Development