Describes the formal educational requirements and qualifications for employment on the cataloging staff of the Library of Congress for both professional and paraprofessional employees and the on-the-job training provided for both levels of staff. (Author/CLB)

Based on personal experiences, both as a paraprofessional and as a professional, in cataloging various types of materials in very different library settings, this author identifies several variables that enter into the cataloging process and describes how learning is achieved. (Author/CLB)

Describes the decentralization of original cataloging responsibilities that resulted from the development of an online catalog in an academic library, and a training program for the public service librarians responsible for cataloging. The importance of having cataloging conform with national standards is emphasized. (CLB)

Personal narrative of the experiences of two graduates of the same library school who each accepted a position as a serials cataloger in the same academic library, seven years apart. The similarities and differences in their experiences are discussed. (CLB)

Presents a description and an evaluation of a formal training program for new catalogers that uses class sessions and a training manual in addition to actual cataloging experience. Appendices provide samples of training materials and the training schedule. (Author/CLB)

Describes the situations encountered in an academic library when hiring and training hearing impaired individuals as technicians in the library's cataloging department, as well as the support systems and training modifications used for these employees. (CLB)

Discusses several factors that may improve staff training on integrated library systems, including the application of andragogic learning theory, using effective on-the-job training techniques, the selection of trainers based on competencies, and visible administrative support during all phases of the staff training project. (37 references)…

The third in a four-lesson continuing education course, this article discusses the legal responsibilities of libraries involving the hiring, training, evaluation, and dismissal of employees. The effects of collective bargaining are discussed, and strategies for effective employer employee relationships are suggested. (9 references) (CLB)

This guide is built on librarianship training literature and customer service research from a variety of professions. It tells library managers how to identify and describe service ideals, to translate these ideals into realistic goals, and to lead new and experienced staff in fulfilling these service ideals. They are encouraged to focus the…

This report describes a five-part study conducted at the Brigham Young University library during the winter semester of 1987 to assess the quality of the reference service provided to library patrons by student reference assistants (SRAs) after a full semester of SRA participation in the reference patron service system. The study focused on…

For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to identify: (1) the practices in the area of information desks; (2) information desk staffing; (3) information desk functions; and (4) their relation to the other service points within the particular library. Responses were received from 87 libraries, some…