A handbook for improving the skills of academic advisors, and specifically advisors at the University of Wisconsin, Milwaukee (UWM), is presented. Attention is directed to four main topics: philosophies, goals, policies and procedures of the university; job-specific knowledge of the school/division; ethical concerns; and advising skills and techniques. It is suggested that advisors should be provided with a manual containing specific information about academic requirements and procedures and careers related to the academic area. Ethical concerns, which are addressed in a UWM policies manual, are identified, including policies regarding student records, sexual harassment, and the advisor's anecdotal records. The following advising skills and techniques are briefly discussed: establishing rapport, nonverbal communication, active listening, types of questions that can be used, information giving, and problem solving and decision making. Advisor attitudes that affect advising are also addressed: cross cultural awareness, respect for individuals, and involvement as a person. Lastly, student assessment and the monitoring of progress in academic performance are discussed. A list of reference materials, many of which pertain to UWM, and a bibliography are included. (SW)