Because teleworking presents major new challenges to human resource managers, trade unions, and others involved in the development of good employment practices, this book provides practical guidelines for good practice in regard to teleworkers that recognize that teleworking is not a single category, but covers at least five distinct groups with different needs. The guide is based on a study conducted in four European countries--United Kingdom, Greece, the Netherlands, and Sweden. Following an introductory chapter that discusses new forms of work and the study, the following work groups are defined and discussed in the next five chapters of the book: multisite teleworking, tele-homeworking, freelance teleworking, mobile teleworking, and relocated back-offices. The final chapter covers forms of support for teleworkers. The guidelines are based on existing good practice in each area, as described in each chapter. The book encourages employers to regard teleworkers as a variation of existing employees, not a separate category, and to provide the same benefits and working conditions previously negotiated with traditional workers. (KC)