The manual was used at a 1.5 day workshop for job coaches, individuals designated to train a disabled worker in the on-the-job setting. Each section usually provides basic information, opportunity for participation, and handouts summarizing techniques. The section on awareness covers normalization, expectation, and communication. Considered in the section on teaching strategies are: ABCs of behavior, prompting, shaping, fading, and trying another way (encouraging the worker to experiment). Additional brief sections give suggestions for data collection and assessment. Appended are a number of handouts on the following subjects: job coach duties; job coaching the mentally retarded; job coaching the chronically mentally ill; 40 ways to test for learning; behavior, ways to say "Good for You"; basic principles of behavioral change; fading job coach involvement; state and federal resources; and pertinent federal legislation. References and a glossary of approximately 32 related terms complete the document. (DB)