This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

To better serve administrators, teaching staff, parents, and others active in Title VII bilingual education in a region comprised of New Mexico and parts of Arizona, Utah, and Colorado in which the principal tribes are Apache, Navajo, and Pueblo, the 1979-80 Handbook provides a complete listing and explanation of American Indian Bilingual…