This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…

This guidebook has been developed to support and coordinate efforts across Pennsylvania to increase the connections between farms and schools. It is written for schools and school districts--and especially for food service directors, teachers, administrators, school nurses, and school health and wellness committees. It is also written for farmers…

This resource shows librarians and mental health professionals how to use the power of books as therapy when working with children and young adults. After defining "bibliotherapy," the book considers what skills and competencies are needed to qualify an individual to be a bibliotherapist. It then explores how bibliotherapy can be used to meet the…

This document is intended to introduce health occupations educators to the principles of the portable action lab and help them use those principles to create quality learning projects for students preparing for careers in health care. Section 1 outlines the concepts and frameworks of quality project-based learning, which is based on the following…

This starter kit is a resource for state and local school-to-work (STW) directors, educators, parents, students, business and community, and economic development organizations serving all students through STW. The kit begins with four articles: "STW and Gender Equity: Opportunity for or Barrier to Economic Parity?" (Katherine Hanson, Joyce…

This document, which is intended as a guide for work force preparation program providers, details the Illinois occupational skill standards for programs preparing students for employment in occupations in the row crop production cluster. The document begins with a brief overview of the Illinois perspective on occupational skill standards and…

This document, which is intended as a guide for work force preparation program providers, details the Illinois occupational skill standards for programs preparing students for employment in occupations in the court reporter/captioner cluster. The document begins with a brief overview of the Illinois perspective on occupational skill standards and…

This document, which is intended as a guide for work force preparation program providers, details the Illinois occupational skill standards for programs preparing students for employment in occupations in the automotive technician cluster. The document begins with overviews of the Illinois perspective on occupational skill standards and…

This document, which is intended as a guide for work force preparation program providers, details the Illinois occupational skill standards for programs preparing students for employment in occupations in the imaging/pre-press cluster. The document begins with a brief overview of the Illinois perspective on occupational skill standards and…