People who have reached a career plateau may have become demotivated. The career plateau often coincides with the so-called midlife crisis. The midlife and midcareer crisis is a time of reassessment, self-evaluation, and reflection; awareness of aging and of the limitations of the future produces such problems as depression, discouragement and…

This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…

The Adult Literacy and Life Skills Survey (ALL) is a large-scale co-operative effort undertaken by governments, national statistics agencies, research institutions and multi-lateral agencies. The development and management of the study were co-ordinated by Statistics Canada and the Educational Testing Service (ETS) in collaboration with the…