This guide presents interviewing techniques for managers who hire young and/or entry-level workers in small businesses. The guide is designed to help managers (1) give the information the applicant needs in an employment interview; (2) keep personal biases from entering into the hiring process; (3) ask questions that will get the information they…

This document, which was developed on the basis of recent research and testimony of small business owners, managers and employees, and training providers, is a basic practical manual for those owners and managers of British small and medium-sized enterprises (SMEs) who want to initiate or improve staff training and development activities. The…