This report is the second to appear in a series of studies carried out by the Organisation for Economic Cooperation and Development's Centre for Educational Research and Innovation (CERI) during the past 5 years. The first report concerned the integration of handicapped young people into ordinary schools. The present report deals with what happens…

This manual is designed to help managers help their staffs achieve results. It is concerned with managing the changes that are necessary and with creating conditions for new thoughts and actions to emerge. The emphasis is on promoting a climate in which staff develop new knowledge, skills, and approaches so that challenges can be faced with…

The Making Canada Productive project, a human resource initiative undertaken by the Association of Canadian Community Colleges (ACCC), is described in this monograph. An introductory chapter discusses the need for and aim of the project (i.e., to improve work force productivity through training, using creative partnerships between industry, labor,…

This document, which was developed on the basis of recent research and testimony of small business owners, managers and employees, and training providers, is a basic practical manual for those owners and managers of British small and medium-sized enterprises (SMEs) who want to initiate or improve staff training and development activities. The…