College and university public relations professionals offer advice on coping with campus crises. Suggestions include responding quickly, telling the truth to the media early, trading on relationships within the campus community, capitalizing on institutional credibility with the media, remembering internal audiences, understanding legal…

Kent State University (Ohio) has focused on developing an organizational culture that expects and promotes quality. A college finance division statement, distributed to division staff, identifies its values and beliefs and emphasizes a culture in which planning, empowerment, and continuous improvement are key elements. (MSE)

A combination of economic and societal stresses contributes to workplace violence in higher education. College human resources professionals must become knowledgeable about its causes, implications, prevention, and appropriate responses. A three-tiered plan includes a preventive program, threat-management plan and team, and crisis management team.…

This article argues that college students and administrators rely on campus activities professionals to make informed, objective decisions about campus events and that this represents a challenge to present controversial programs to meet student developmental and educational needs. Professionals are urged to be prepared to justify such programs.…

This article suggests ways to develop individual employees' capabilities to minimize the negative effects of workplace stress in higher education, particularly that caused by organizational change. It is argued that early action to prepare employees for change is more beneficial to individuals and the institution than treating dysfunctional…

The outcome of a student charge of faculty sexual harassment forced the University of Washington's administration and faculty to review institutional policies that protect the rights of one university group and offer little protection to another. The new procedures involve a more diverse juror panel and a third, neutral party. (Author/MSE)

A discussion of the role of college faculty and staff advisors to student organizations examines the factors that influence advisor involvement and commitment, issues related to cultural diversity in student organizations, and ways to structure more effective advisor-organization interactions. It is concluded that institutions and organizations…

Colleges have two different cultures, the corporate community that views the institution as a business organization, and the traditional community of scholars. Coexistence affects planning, assessment, and institutional change. Collaboration requires understanding of the history and nature of the university and a special kind of leadership. (MSE)

It is argued that if colleges and universities want involved alumni, they must begin during the student years. Activities and approaches to take during each of the four college years to help establish a mutually supportive relationship are outlined, and illustrated with examples from a variety of institutions. (MSE)

Guidelines for planning for and receiving television news crews on campus are offered. Suggestions focus on initial response to the inquiry, logistical preparations, preparation of individuals on campus, choosing campus images to present, being helpful, ensuring smooth operation during the visit, and offering other interesting stories to the crew…

A study investigated the purpose, composition, procedures, breadth of responsibility, and effectiveness of campus design review boards at seven public universities. The boards' primary objective has been to protect the existing quality of the campus environment and ensure all new construction contributes to the desired quality of campus life. (MSE)

Suggestions are made for developing and nurturing a spirit of partnership in campus-activities programming staffs, including partnerships among students, with the advisor, with faculty, with other campus departments and services, and with National Association for Campus Activities associate members. Specific techniques are outlined for each group.…

Ways in which community college student development programs can focus on student learning include using more academically focused language; having a student development plan and remaining on the profession's cutting edge; constant reevaluation of models of student success; finding alternatives to traditional models in delivery of student…

Describes a variety of current instruments to measure college campus climate, some institution-specific and some commercially designed, ranging from general surveys to instruments that measure perceptions of very specific aspects of campus climate. Some general principles and considerations in such research are discussed briefly, and the…

This research examines the work of middle managers in English further education colleges holding a range of responsibilities. Case study research at four colleges drew on data from senior managers, middle managers and their teams, college documents and observation of meetings. The enquiry focused upon the aspects of role performed by the managers,…