In fall 1982, Johnson County Community College (JCCC) conducted two surveys to determine the internal training needs of business and industry in Johnson County. One survey was mailed to the chief executives of some 2,000 businesses and industries, and another was distributed to about 2,000 employees of a large corporation in the county. Study…

This three-part instructional guide was developed to assist vocational instructors in marketing education to help their students in the development of broadly applicable, nontechnical (often called quality of work life--QWL) skills. The first section of the guide describes in detail the important QWL skills needed for work and identifies specific…

Suggestions are made for making meetings in a college or university setting more productive, particularly with regard to avoiding cultural misunderstanding. The cultural sources of some behaviors that may inhibit participation and effectiveness are outlined, and strategies for overcoming them are offered. (MSE)

A study of job satisfaction at a college registrar's office investigated overall job satisfaction, physical working environment, motivational culture, and worker needs. Findings included significant differences in satisfaction between registration and admissions units. Recommendations for improved sampling, choice of variables, and research design…

College development specialists predict trends in corporate matching gifts including increased competition, reduction in gift size, more diversity, more employee input, sophisticated use of technology, more global and democratic giving, gifts reflecting the general economic climate, and larger gifts for top recipients). They recommend better…

Knowledge and perceived utility of behavioral methods were surveyed in a sample of 107 direct-care staff members in an institution for persons with mental retardation or psychiatric disabilities. Results indicated that behavioral methods were generally considered useful, but the overall knowledge level concerning such methods was low. (Author/KM)

A study investigated the attitudes of college and university employees concerning the recent privatization of dining services at three universities. Results indicate the employees saw the contractor, not the institution, as benefitting most from the changes. Employees had little understanding of the benefits of the arrangement to the university or…

To understand causes of stress in the workplace, research administrators can use the theory of "personality priorities" to understand researcher behavior. The theory suggests each individual adopts rules to help make decisions and maintain a sense of belonging. Each of these personality priorities (control, comfort, pleasing,…

This document reports on a study in the San Diego City Schools designed to (1) assess the level of satisfaction that school site staffs derived from the services of the Personnel Administration Department (PAD) and (2) make recommendations for improving PAD services to sites. The report, organized in five chapters, focuses on three major…

A study investigated gender and physical attractiveness differences in the assessment of leadership qualities of supervisors by their subordinates. Subjects were 58 male and 37 female college department heads and program directors and 154 male and 131 female subordinate faculty and staff. Findings suggested attractiveness is an advantage for males…

An approach to evaluating the department secretarial staff on attitude, initiative, and motivation also has the objective of enhancing the relationship between staff and faculty. It has two unique features: (1) staff are evaluated by all supervisors (faculty) to whom they are responsible, and (2) each faculty member is evaluated by each staff…

A survey was developed to identify critical factors in job selection and retention for speech/language pathologists, physical therapists, and occupational therapists. The survey was completed by 455 New Mexico professionals in these disciplines. A principal-components analysis identified six factors that were important in career decisions: (1)…

Ninety-four persons employed in direct care positions in a community-based agency that serves adults with mental retardation completed self-report questionnaires assessing relationships between social support and the adaptive outcomes of mood, perceived competence, and self-efficacy. Findings indicated that: (1) negative mood was negatively…

This document constitutes the report of the activities of Memphis State University (MSU) Libraries Ad Hoc In-Service Training Committee, which was established in May 1991 to plan an entire day of training sessions for all staff in an effort to improve the quality of service given to the users of the library system. The report begins with a brief…

This research examined the relationships of attitudes toward the Army, duty environment, and satisfaction with Army programs/benefits to the career intentions of officers and enlisted personnel. A representative random sample of 4,360 officers and 2,339 enlisted personnel completed a 178-item questionnaire about their attitudes toward these…