Recent trends in education have pushed for multimedia to be made a part of every effective language program. As a result, language programs around the world are incorporating computer labs into their curricula. However, as many instructors and administrators are unfamiliar with this newer technology, integrating computer assisted language learning (CALL) into their overall goals and objectives often proves problematic. This leads to under-utilization of the technology which in turn creates a general sense of dissatisfaction. The first part of this paper presents the results of a year-long study of a multimedia lab at a full-time, intensive language institute. The instruments for this study included: surveys of both students and instructors; interviews with the program coordinator, students, and instructors; and valuations of the lab facilities in terms of hardware and software; and finally, a year-long qualitative assessment of the multimedia lab. The initial data collected from this study demonstrated that although student knowledge of computers was limited, they felt that CALL was an effective learning tool. Instructors also understood the potential of CALL, yet were unsure of how to integrate it into their teaching methods. Finally, administrators as well were enthusiastic about implementing CALL into their programs, yet were concerned with logistical and budgetary issues. It is the goal of this presentation to provide instructors and administrators with some practical suggestions for effectively managing a multimedia lab. To this end, the latter part of the paper is divided into three sections: (1) methods for assessing student and faculty needs, and how goals and objectives for a multimedia lab can be established to meet these needs, (2) the development of materials for use in the lab that attempt to accommodate instructor needs with available technology, and (3) procedures to overcome the logistical problems that confront all such labs such as student and faculty training, scheduling and staffing issues, hardware/software management, and assessment and acquisition of new software. (Contains 4 tables.)