Gossiping staff in early childhood programs models destructive behavior and harms families' trust in the professionalism of the program. Bruno identifies some of the causes and motives for gossip and examines its occurrence in early care and education settings. She offers step-by-step strategies to help supervisors set and enact policies that…

Mediation programs in higher education devoted to resolution of faculty conflicts are discussed. The nature of the faculty enterprise and faculty peer conflicts is examined, and three universities' efforts to incorporate faculty-to-faculty conflict resolution systems on campus are described. The organizational culture of each institution defined…

This book addresses the growing concern of bullying and violence by offering updated strategies for developing social skills, resolving conflicts, and intervening in bullying situations. Providing techniques for immediate implementation in both elementary and secondary classrooms, this resource includes: explanations of the relationships between…

This short publication provides a process for managing conflict among managerial peers. It focuses more on conflicts among managers that involve personal values, office politics, power struggles, and emotional reactions than on conflicts that arise from incompatible goals or from different views on how to accomplish a task. The process described…

Designed for teachers of preschool to enable children to learn how to solve the problems they have with others, the underlying goal of the program is to help children develop problem-solving skills so that they learn how to think, not what to think. Originally developed for four-year-old children in a preschool setting, most three-year-old…

Designed for teachers of kindergarten and the primary grades to enable children to learn how to solve the problems they have with others, the underlying goal of the program is to help children develop problem-solving skills so that they learn how to think, not what to think. The 89 lessons are adaptable for various levels of ability throughout the…

Designed for teachers of intermediate elementary grades to enable children to learn how to solve the problems they have with others, the underlying goal of the program is to help children develop problem-solving skills so that they learn how to think, not what to think. The interpersonal cognitive problem-solving (ICPS) program includes both…

A support group formed by three deans of social work schools and sustained over a seven-year period of change for each institution helped each dean address issues in organizational change. Agenda topics included tenure and promotion, selecting senior administrators, dealing with faculty conflict, managing budgets, responding to student concerns,…