Based on information and data from 113 Association of Research Libraries (ARL) members that were gathered and updated between March and August 1986, this publication was generated from a database developed by ARL to provide timely, comparable information about the extent and nature of automation within the ARL community. Trends in automation are…

This inventory provides profiles, tables, and listings of automated library activities at 115 Association of Research Libraries (ARL) institutions. The library profile covers 18 functions: (1) acquisitions; (2) serials check/claim; (3) serials/union list; (4) authority control; (5) cataloging/utility; (6) cataloging/local; (7) circulation; (8)…

Discusses scale and character of changes brought about in interlibrary loan borrowing procedures through use of online searching and electronic messaging. Specific changes in University of British Columbia library and a survey of other Canadian university and public libraries (character of work, job classification, work assignments) are reported.…

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Documentation supplied in this kit demonstrates how research libraries provide services to visiting scholars as distinguished from other categories of external user. A "visiting scholar" is most often defined as a faculty member affiliated with an institution of higher education but the term may also include independent scholars and persons…

For this kit, 106 Association of Research Libraries (ARL) academic libraries were surveyed concerning: (1) current administration/organization; (2) evaluation; (3) patron relations; (4) services; and (5) the impact of online searching on collections. Responses were received from 83 libraries, many of which contributed sample materials. Analyses of…

Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…