Reviews existing programs for inservice training of professional reference librarians and discusses the changing roles of reference librarians and ways to determine components of a staff training program (e.g., performance functions of reference librarians and use of videotaping to analyze the librarian's ability to communicate effectively). (14…

Reports reflections of library school reference teacher who practiced for year as day-to-day reference librarian. Highlights include ideal reference librarianship; concepts helpful in explaining low morale; changes in basic reference service elements (information resources, clients, librarians); current coping strategies; and ways in which to cope…

Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…

Discusses the need for cooperation between architects and clients during the design process, and describes the working relationship between an architect and librarian during the design of a school library facility. Specific solutions for design requirements relating to book processing, reference services, and microform use are described. (CLB)

This directory is the fourth in an annual series of Internet guides for educators, librarians, and school administrators, and provides tips on access to, as well as addresses for, online resources that support and enrich the K-12 curriculum and supplement the school library core collection. Sites that help educators develop professionally are also…