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Marriott, J. W., Jr. – Executive Educator, 1983
The key to the success of the Marriott Corporation is its emphasis on employee satisfaction and training. Because it is a service industry, the Marriott Corporation relies on the quality of the contact between its employees and its customers. Education is also a service industry in which this contact is vitally important. Some ingredients of…
Descriptors: Business Administration, Employee Attitudes, Employer Employee Relationship, Job Satisfaction