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Evans, John E.; Denton, Ann – 1991
This document constitutes the report of the activities of Memphis State University (MSU) Libraries Ad Hoc In-Service Training Committee, which was established in May 1991 to plan an entire day of training sessions for all staff in an effort to improve the quality of service given to the users of the library system. The report begins with a brief…
Descriptors: Academic Libraries, Attitude Change, College Libraries, Communication Skills