This qualitative study investigated the types of conflict elementary principals encounter and the behaviors of the principals that led to successful or unsuccessful results of those conflict situations. The Critical Incident Technique was used as the means of gathering data for this study. Data were gathered from 32 principals in a midwestern…

This program guide for the elementary and middle school levels contains the student manual which is also published separately. Through the strategies of mediation, negotiation, and group problem solving, students learn to recognize, manage, and resolve conflict in peaceful, noncoercive ways. While accepting conflict as a natural everyday…