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Conflict | 1 |
Conflict Resolution | 1 |
Evaluation | 1 |
Interpersonal Competence | 1 |
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Johnson, Elinor | 1 |
Sharpe, Davida | 1 |
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Sharpe, Davida; Johnson, Elinor – 2002
Conflict ranges from minor squabbles to dysfunctional relationships to all-out war. At its core, conflict is disharmony, dissension, division, and discord between people, interests, or ideas. Managing conflict is important in many environments and is the key topic of this guidebook. Examples and steps are presented that allow employees and…
Descriptors: Conflict, Conflict Resolution, Evaluation, Interpersonal Competence