This book describes and advocates "smart training," an approach to on-the-job training that helps employees gain competence and empowers them to act to satisfy customers. The book is organized in 16 chapters grouped into 4 parts. Part 1 outlines the basics of smart training, including its performance base, the need for initial analysis,…

Portfolios are increasingly being used to demonstrate competence and to show development needs among employees in organizations. This book explains what a portfolio is and how it links with the current training revolution taking place through the introduction of National Vocational Qualifications (NVQs) in Great Britain. It shows how portfolios…

This program guide identifies particular considerations in the organization, operation, and evaluation of diversified cooperative training programs. Contents include information on the following: program content and structure, including program philosophy, program goals, and coordinator's responsibility; a curriculum framework that details major…

This handbook was prepared to assist work experience program teachers, school administrators, and others involved in the operation of a work experience program to meet Florida program standards and county guidelines of the Dade County Public Schools. The first sections of the guide outline program goals, objectives, and minimum student…