Leadership matters more than ever in this turbulent moment in American higher education. During these unprecedented times, glaring internal inefficiencies, communication breakdowns, and an overriding sense of cultural inertia on many campuses are too often set against a backdrop of changing consumer preferences, high sticker prices, declining…

Measurement systems give colleges a structure for collecting, sharing, and acting on data. The guidebook and tools presented here help faculty, staff, college leadership, and policymakers understand and use measurement systems--and specifically use data to improve completion rates, close institutional performance gaps, and facilitate economic…

Budgeting is inherently political. Too often, short-term goals overrun long-term institutional interest. By presenting the many layers of budgeting models with a clear, comparative framework, author Larry Goldstein, demonstrates the organic link between planning and budgeting, making it crystal clear that budgets and plans represent two sides of…

In response to the COVID-19 pandemic, universities around the globe have taken numerous extraordinary measures and implemented many changes to their strategic, operational, and academic activities. Currently, there is a transformation taking place from the emergency decision-making in the early stages of the pandemic towards reflection and…

Overseeing the operations of a college and/or district combines the elements of a financial wizard, a logistics magician, a political demagogue, a Baptist preacher, and a prognosticating soothsayer. It's particularly challenging for new CEOs. This paper offers advice for such new CEOs and for those just interested in a shared perspective. Topics…

Higher education expert William F. Massy's decades as a professor, senior university officer, and consultant have left him with a passionate belief in the need for reform in America's traditional universities. In "Reengineering the University," he addresses widespread concerns that higher education's costs are too high, learning falls…

The knowledge society arises from the combination of four interdependent elements: the production of knowledge through research, its transmission through education, its dissemination through information and communication technologies, and its exploitation through innovation. For this reason, higher education institutions (HEIs) are the main…

This report argues that requiring faculty members to sign confidentiality agreements as a requirement to serve on university committees is in most cases inconsistent with widely accepted standards of shared governance and with the concept of serving as a representative. This argument does not apply to faculty serving on promotion and tenure…

Budgeting is inherently political. Too often, short-term goals overrun long-term institutional interest. By presenting the many layers of budgeting models with a clear, comparative framework, author Larry Goldstein, demonstrates the organic link between planning and budgeting, making it crystal clear that budgets and plans represent two sides of…

Peter Eckel and Adrianna Kezar have written this book to offer insight to campus leaders who face transformational change--to help them mount a proactive, rather than a reactive, process to effect transformation. They believe that most institutional leaders have little to no experience with implementing large-scale change and lack a solid…

Most chief development officers (CDOs) genuinely like--and fully respect--their institution's leadership. Considered by many the most important professional relationship at an educational institution, a strong CEO-CDO connection takes insight, planning, and persistence on the part of the development officer. Theirs is a delicate relationship…

With all the trials and tribulations, the job of a university president is one of the most rewarding. Yet, like every other aspect of society, the academic presidency has changed over the last several decades. A surprise turn of events gave the author an opportunity to reflect on the "then and now" question. Having served as president of…

Over the last decade, admissions has become a front-page fixation, and the industry's professionals have higher profiles than ever, on campuses and off. In turn, today's admissions jobs come with heavy doses of prestige and pressure. In this article, the authors discuss the results of a new survey of college officers which suggest that, despite…

To promote sustainable development within the global knowledge-based society, the Japanese government is urging the nation's higher education institutions to internationalize. Although a select number of Japanese universities are highly regarded in world university rankings, many observers argue that the majority of Japanese higher education…

Higher education differs from other service enterprises in its social responsibility and the context for decision making. An integrated marketing strategy based on the identified positioning of the institution plays a crucial role in successful enrollment and long-term institutional development. Marketing can make a significant contribution to…