A handbook that helps educational leaders hone the social and emotional skills essential to promoting positive school culture and navigating their complex jobs. In this profoundly useful work, Janet Patti and Robin Stern make the case for social-emotional learning (SEL) as part of a critical skill set for K-12 school leaders, and they offer…

Leadership is an activity that not only manifests itself in formal positions, but also bubbles up in various places within an organization. Perhaps given the importance of leadership to any endeavor, the literature on this topic has burgeoned. Yet among these titles, "Learning to Lead" stands out as one of the best texts available on leadership…

Moving from a faculty position to an administrative office frequently entails gaining considerable responsibility, but ambiguous power. The hope of these two authors is that this volume will serve as a reference and a source of support for current associate and assistant deans and as a window into these jobs for faculty who may be considering such…

Do you remember a time when you used the right words at the right moment, and they made all the difference? With the aim of helping you repeat that experience every day, this book provides hundreds of examples of what we call "Best Practice Language" (BPL), a research-based technique designed to help teachers use words to improve student…

Various schools of thought on conflict management in academic institutions are explored in the article. A significant change from the traditional administrative attitude toward conflict is to view conflict as a means to healthy change and growth. Specific conflict-management techniques are discussed. (DF)

Voluntary negotiation is a way for parties to school disputes to take control of both the process of dispute settlement and its solutions. A software package, "Negotiator Pro," synthesizes the theory and practice incorporated in 30 books on negotiation. The software helps develop and organize a negotiation plan and a profile of the other…

Suggestions and recommendations for directors include ways to effectively manage conflict among employees; avoid "thinking traps"; disagree with the boss; and handle bold or aggressive employees. Tips on training and speechmaking and advice about raising program rates are also presented. (Author/BB)

The use of neutrals in higher education collective bargaining is considered, with specific reference to a pilot project in which a neutral worked for over a year with the administration and faculty union at a two-year public community college. Eighteen propositions that may promote the creative use of third parties are offered, including the…

A guide to mutual gains bargaining (MGB) is presented for faculty union leaders and college administrators, as well as school systems. MGB is based on applied behavioral sciences concepts and the use of bargaining teams and emphasizes problem-solving and improving communications and campus relationships. Two different uses of the mutual gains…

A literature review, intended to help in the development and assessment of effective manager training programs, explored development of conflict management research with respect to managers and their subordinates and examined individual, interpersonal, and organizational factors that affect the management of conflict. Although limited in scope,…

This book centers on the human-relation skills and knowledge that educational leaders need to lead public schools effectively. The purpose of the book is to help administrators and those studying to become administrators enhance their human-relations skills. The content and method of this book are centered on the first four of the six Interstate…