This guidebook uses a question and answer format to recommend ways by which principals can manage 48 "conflict points" that often occur in a school setting. A preface describes conflicts as being natural and pervasive in the secondary school context. Although the principal is regarded as the responsible agent to reduce dissonance, the challenge…

One of three training manuals developed for day care center staff, this administrative guide was written to assist day care center directors in developing policies and procedures aimed at improving all aspects of the day care program, and thus reducing the risk of child abuse. Four chapters focus on (1) selection of staff, including recruiting,…

This book centers on the human-relation skills and knowledge that educational leaders need to lead public schools effectively. The purpose of the book is to help administrators and those studying to become administrators enhance their human-relations skills. The content and method of this book are centered on the first four of the six Interstate…