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Peer reviewedMawhinney, Thomas C. – Journal of Applied Behavior Analysis, 1992
The history and main features of organizational behavior management (OBM) are compared and integrated with those of total quality management (TQM), with emphasis on W.E. Deming's 14 points and OBM's operant-based approach to performance management. Interventions combining OBM, TQM, and statistical process control are recommended. (DB)
Descriptors: Administration, Behavior Change, Behavioral Science Research, Improvement Programs
Ehrenberg, Ronald G. – 2000
This book explores the causes of tuition inflation, using Cornell University (New York) as a prototypical institution. There are 9 sections with 20 chapters. Section 1, "Setting the Stage," includes (1) "Why Do Costs Keep Rising at Selective Private Colleges and Universities?" and (2) "Who Is In Charge of the…
Descriptors: Air Conditioning, Athletics, College Administration, College Admission
