It is argued that New Zealand polytechnics are currently not measuring service quality effectively, particularly from the student's perspective, and that a version of a recently developed measure of service quality, adapted for use in polytechnics, can and should be applied in this sector. (MSE)

This survey sought to determine workload and stress levels of college teaching staff represented by the Association of Staff in Tertiary Education (ASTE) of New Zealand. The survey examined issues related to workload and stress including: perceptions of workload, sources of stress, work responsibilities/roles, quality of work areas, student…

This research sought to identify reasons why the study of science was being rejected by girls and Polynesian students. From eight schools chosen to give a representative coverage of ethnic grouping (Maori, European, Pacific Island) and type (single sex, coed, rural, urban, primary, intermediate, secondary), 20 Form 1 to 4 classes were administered…