Briefly describes the current status of artificial intelligence and expert systems, and explores the possible applications in libraries and information centers. The implications for reference services, classification and cataloging processes, and assistance to patrons desiring in-depth reading of an area of knowledge are discussed. (4 references)…

This document is one of a series of guides to self-evaluation. It builds on the advice given in "How good is our school?" (revised edition 2002) and, more specifically, "Taking a Closer Look at the School Library Resource Centre" published in 1999. This guidance is intended for use in the primary, special and secondary sectors.…