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Hard Times and Hard Work: Capturing the Experiences of Collegiate Case Managers and Counselors in Organizations in Crisis during the COVID-19 Pandemic
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Paige Parish – ProQuest LLC, 2024
The World Health Organization (WHO) declared the novel coronavirus--COVID-19--a worldwide pandemic in March 2020 (Baker, 2022). Situated at a unique crossroads in that they are both social service healthcare providers and student support personnel, collegiate case managers and counselors faced the same abysmal odds as healthcare providers: an…
Descriptors: COVID-19, Pandemics, School Counselors, Caseworkers