Abstract:
The importance of affective states in learning has led many Intelligent Tutoring Systems (ITS) to include students' affective states in their learner models. The adaptati...Show MoreMetadata
Abstract:
The importance of affective states in learning has led many Intelligent Tutoring Systems (ITS) to include students' affective states in their learner models. The adaptation and hence the benefits of an ITS can be improved by detecting and responding to students' affective states. In prior work, we have created and validated a theory-driven model for detecting students' frustration, as well as identifying its causes as students interact with the ITS. In this paper, we present a strategy to respond to students' frustration by offering motivational messages that address different causes of frustration. Based on attribution theory, these messages are created to praise the student's effort, attribute the results to the identified cause, show sympathy for failure or obtain feedback from the students. We implemented our approach in three schools where students interacted with the ITS. Data from 188 students from the three schools collected across two weeks was used for our analysis. The results suggest that the frustration instances reduced significantly statistically (p <; 0:05), due to the motivational messages. This study suggests that motivational messages that use attribution theory and address the reason for frustration reduce the number of frustration instances per session.
Published in: IEEE Transactions on Learning Technologies ( Volume: 12, Issue: 1, 01 Jan.-March 2019)

Department of Electrical Engineering and Computer Science, Vanderbilt University, Nashville, TN, USA
Ramkumar Rajendran received the M.E. degree in communication systems engineering from Anna University, India, and the Ph.D. degree in computer science & engineering from the IITB-Monash Research Academy, a joint research program between IIT, Bombay, and Monash University, Melbourne. He is a Research Scholar with the Institute for Software Integrated Systems, Vanderbilt University. Prior to this, he was an Assistant Manage...Show More
Ramkumar Rajendran received the M.E. degree in communication systems engineering from Anna University, India, and the Ph.D. degree in computer science & engineering from the IITB-Monash Research Academy, a joint research program between IIT, Bombay, and Monash University, Melbourne. He is a Research Scholar with the Institute for Software Integrated Systems, Vanderbilt University. Prior to this, he was an Assistant Manage...View more

Department of Computer Science and Engineering, Education Technology, Indian Institute of Technology, Bombay, India
Sridhar Iyer received the B.Tech., M.Tech., and Ph.D. degrees from the Department of Computer Science and Engineering, IIT Bombay. He is currently a Professor with the Interdisciplinary Programme in Educational Technology and the Department of Computer Science and Engineering, IIT Bombay. His current research interests include field of educational technology including: technology enhanced learning environments for thinkin...Show More
Sridhar Iyer received the B.Tech., M.Tech., and Ph.D. degrees from the Department of Computer Science and Engineering, IIT Bombay. He is currently a Professor with the Interdisciplinary Programme in Educational Technology and the Department of Computer Science and Engineering, IIT Bombay. His current research interests include field of educational technology including: technology enhanced learning environments for thinkin...View more

Inter-disciplinary Programme in Educational Technology, Indian Institute of Technology, Bombay, India
Sahana Murthy received the B.Sc. degree in physics from the University of Mumbai, India, the M.Sc. degree in physics from Indian Institute of Technology (IIT) Bombay, and the Ph.D. degree in physics from Rutgers University. She is currently an Associate Professor with the Educational Technology Inter-Disciplinary Programme, IIT Bombay, India. Her research interests include students’ development of thinking skills through ...Show More
Sahana Murthy received the B.Sc. degree in physics from the University of Mumbai, India, the M.Sc. degree in physics from Indian Institute of Technology (IIT) Bombay, and the Ph.D. degree in physics from Rutgers University. She is currently an Associate Professor with the Educational Technology Inter-Disciplinary Programme, IIT Bombay, India. Her research interests include students’ development of thinking skills through ...View more

Department of Electrical Engineering and Computer Science, Vanderbilt University, Nashville, TN, USA
Ramkumar Rajendran received the M.E. degree in communication systems engineering from Anna University, India, and the Ph.D. degree in computer science & engineering from the IITB-Monash Research Academy, a joint research program between IIT, Bombay, and Monash University, Melbourne. He is a Research Scholar with the Institute for Software Integrated Systems, Vanderbilt University. Prior to this, he was an Assistant Manager with the NEC Central Research Laboratory, Japan. His research interest includes learning analytics, intelligent learning environments, affective state recognition, automated reasoning, and natural language processing.
Ramkumar Rajendran received the M.E. degree in communication systems engineering from Anna University, India, and the Ph.D. degree in computer science & engineering from the IITB-Monash Research Academy, a joint research program between IIT, Bombay, and Monash University, Melbourne. He is a Research Scholar with the Institute for Software Integrated Systems, Vanderbilt University. Prior to this, he was an Assistant Manager with the NEC Central Research Laboratory, Japan. His research interest includes learning analytics, intelligent learning environments, affective state recognition, automated reasoning, and natural language processing.View more

Department of Computer Science and Engineering, Education Technology, Indian Institute of Technology, Bombay, India
Sridhar Iyer received the B.Tech., M.Tech., and Ph.D. degrees from the Department of Computer Science and Engineering, IIT Bombay. He is currently a Professor with the Interdisciplinary Programme in Educational Technology and the Department of Computer Science and Engineering, IIT Bombay. His current research interests include field of educational technology including: technology enhanced learning environments for thinking skills, pedagogies for effective use of educational technologies, development of ICT tools for educational applications, and computer science education research. Prior to educational technology, he has worked in wireless networking protocols and mobile applications More information is available from his webpage: www.cse.iitb.ac.in/∼sri.
Sridhar Iyer received the B.Tech., M.Tech., and Ph.D. degrees from the Department of Computer Science and Engineering, IIT Bombay. He is currently a Professor with the Interdisciplinary Programme in Educational Technology and the Department of Computer Science and Engineering, IIT Bombay. His current research interests include field of educational technology including: technology enhanced learning environments for thinking skills, pedagogies for effective use of educational technologies, development of ICT tools for educational applications, and computer science education research. Prior to educational technology, he has worked in wireless networking protocols and mobile applications More information is available from his webpage: www.cse.iitb.ac.in/∼sri.View more

Inter-disciplinary Programme in Educational Technology, Indian Institute of Technology, Bombay, India
Sahana Murthy received the B.Sc. degree in physics from the University of Mumbai, India, the M.Sc. degree in physics from Indian Institute of Technology (IIT) Bombay, and the Ph.D. degree in physics from Rutgers University. She is currently an Associate Professor with the Educational Technology Inter-Disciplinary Programme, IIT Bombay, India. Her research interests include students’ development of thinking skills through technology enhanced learning environments, and teacher use of educational technology tools and strategies.
Sahana Murthy received the B.Sc. degree in physics from the University of Mumbai, India, the M.Sc. degree in physics from Indian Institute of Technology (IIT) Bombay, and the Ph.D. degree in physics from Rutgers University. She is currently an Associate Professor with the Educational Technology Inter-Disciplinary Programme, IIT Bombay, India. Her research interests include students’ development of thinking skills through technology enhanced learning environments, and teacher use of educational technology tools and strategies.View more