This International Standard establishes a common framework for software life cycle processes, with well defined terminology, that can be referenced by the software industry. It contains processes, activities, and tasks that are to be applied during the acquisition of a software system, product or service and during the supply, development, operation, maintenance and disposal of software products. This is accomplished through the involvement of stakeholders, with the ultimate goal of achieving customer satisfaction. This International Standard applies to the acquisition of software systems, products and services, to the supply, development, operation, maintenance, and disposal of software products and the software portion of any system, whether performed internally or externally to an organization. Software includes the software portion of firmware. Those aspects of system definition needed to provide the context for software products and services are included. This International Standa...

The purpose of this International Standard is to provide a defined set of processes to facilitate communication among acquirers, suppliers and other stakeholders in the life cycle of a software system. This International Standard is written for acquirers of software systems, products and services and for suppliers, developers, integrators, operators, maintainers, managers, quality assurance managers, and users of software systems and products. It can be used by a single organization in a self-imposed mode or in a multi-party situation. Parties can be from the same organization or from different organizations and the situation can range from an informal agreement to a formal contract. The processes in this International Standard can be used as a basis for establishing business environments, e.g., methods, procedures, techniques, tools and trained personnel. Annex A provides normative direction regarding the tailoring of these software life cycle processes.